About Us

We helping win Customers by Providing the
Best Video Streaming Experience

Our team of experts is dedicated to providing the tools for enhancing your content delivery and network infrastructure analytics.

Who We Are

Pioneering Big Data Analytics for Video Streaming

We deliver innovative analytics tools to help network operators and streaming platforms measure video quality, optimize data delivery, and ensure long-term subscriber satisfaction.

Our platform brings absolute transparency to network performance, helping businesses understand exactly how real-time infrastructure metrics impact the end-user viewing experience across every stream.

Why Choose Us?

Drive Growth Through Superior Video Experience

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Win & Retain Customers

We help you win the market by providing the best video streaming experience, ensuring your customers stay happy and loyal.

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Prioritize NPS

Speed isn't everything; if your NPS is tanking, you're losing the war. We align technical performance with actual customer perception.

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Actionable "Why"

We don't just show problems; we give Network Operators and Video Providers the "Why" behind the churn with actionable insights.

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Massive Scale, No Sampling

Our platform processes billions of records to provide a level of granularity that traditional sampling simply cannot reach.

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20 Years of Expertise

Qoenix Labs is built by network and video streaming professionals with over 20 years of deep industry experience.

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Master the 5G Reality

We identify exact locations of friction in congested 5G networks, helping you overcome signal strength and penetration struggles.

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Measurements Collected Globally

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Streaming Customers Analyzed

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Deep Data Parameters Tracked

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Service providers using the system

Start to look to your services through customer eyes

Unlock the full potential of insights, and business improvement